Delivery Policy

Delivery Policy

Delivery charges and timescales vary depending on the type of products ordered, the service you select and the delivery address.

You will be able to see the delivery charge in the order page when you place your order. We will inform you of the estimated date for delivery of the goods via e-mail.

Delivery of the goods will take place when We deliver them to the address that you gave to Us. If delivery cannot be made to the address you gave to us, including due to the recipient not being present at the address at the time allotted by the carrier or if the recipient refuses to accept the products, We reserve the right to deduct the cost for returning products back to Us from the refund for the order.

Where the supply of your products is delayed or prevented for reasons beyond our control (for example, material shortages, import delays or higher than anticipated demand), We will make every effort to keep you informed but will be under no liability to you for such delay or failure. For the avoidance of doubt, this paragraph does not exclude or affect in any way any statutory right that is afforded to you to cancel an order when a product is delayed or not provided.

Except for orders made outside the EU, all risk in the products you order (including risk of loss or damage to the products) will pass to you when they are delivered to the delivery address specified in your order or when you or a carried organised by you collect them from Us.

For orders delivered in the Republic of Cyprus

There is no delivery cost for orders delivered in the Republic of Cyprus.

The usual estimated delivery time is, subject to any delays as explained in the previous section, approximately 10-12 weeks starting from the date we confirm acceptance of your order via e-mail, but this will be confirmed to you via e-mail.

We do not deliver to the occupied parts of Cyprus. If you are residing there, you may still place an order on the Website and pick up the products from a pick-up location designated by us in the non-occupied parts.

For orders delivered in Greece

Orders to be delivered to an address within the administrative region of Attica will be delivered to the address that you gave Us, at a cost of €30 including V.A.T.

Orders to be delivered to an address outside the administrative region of Attica will be delivered to a transport agency of your choice within Attica (once your order is placed and processed, a member of our Team in Greece will contact you with more information). The delivery charge to the transport agency in Attica is €30 including V.A.T.. The cost of delivery from the transport agency to your delivery address will be borne you and will vary depending on the transport agency’s delivery charge policy.

The usual estimated delivery time for any order anywhere in Greece 10-12 weeks, subject to any delays as above, starting from the date we confirm acceptance of your order via e-mail, but this will be confirmed to you via e-mail.

 International orders

We do not internationally ship orders to all countries in the world. For a list of the countries that are eligible for international shipping, please click here. If your country is not listed, please contact us at [email protected] and we will do our best to accommodate you.

For international shipments, we use Strait Air Transport to deliver our goods.

The international delivery charge varies on country of delivery, the number of items ordered, their weight and their volume. The delivery charge will be shown to you in the order page before you place your order.

Please note that the delivery charge will not include any import duties and charges, customs clearance or any administrative or other expenses related to the goods. Such charges shall be borne by you.

All items except mattresses and beds in 120×200 and 140×200 sizes are shipped via air-freight, with an approximate delivery time of 5-6 weeks.

All mattresses and beds in 120×200 and 140×200 sizes are shipped via sea-freight, with an approximate delivery time of 10-12 weeks.

All risk in the products you order (including risk of loss or damage to the products) will pass to you when they are handed over to the shipping agency and We shall not be liable for the condition of the goods after once they are picked up by the shipping agency.